SwiftStay

Terms of Service

Last updated: 2026

1. Acceptance of terms

By accessing or using SwiftStay, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Definitions

  • “SwiftStay” — the booking platform operated by GTQ LLC.
  • “Host” — a property owner or manager who lists properties on SwiftStay.
  • “Guest” — a person who books a stay through SwiftStay.
  • “Booking” — a reservation for a specific property and date range.

3. Host responsibilities

  • Hosts are responsible for the accuracy of their listing information, including photos, descriptions, pricing, and availability.
  • Hosts must comply with all applicable laws, including local short-term rental regulations, tax obligations, and zoning restrictions.
  • Hosts are responsible for guest screening, check-in coordination, and property maintenance.
  • Hosts set their own cancellation policies per listing. SwiftStay enforces these policies as configured.
  • Hosts agree to honor confirmed bookings. Cancelling a confirmed booking may result in account suspension.

4. Guest responsibilities

  • Guests must provide accurate booking information (name, email, dates, guest count).
  • Guests are responsible for the property during their stay and must follow house rules.
  • Payment is due at the time of booking via Stripe. Unpaid bookings are held for a limited time and then released.
  • Guests are subject to the host’s cancellation policy for the specific listing.

5. Payments and fees

  • All prices are listed in the currency specified on each listing.
  • SwiftStay charges hosts a flat subscription fee ($9–$49/month depending on tier). We charge no per-booking commission.
  • Payment processing fees (Stripe) are borne by the host or guest as displayed at checkout.
  • Refunds are processed through Stripe based on the host’s cancellation policy.

6. Cancellation

Each listing has a cancellation policy (Flexible, Moderate, or Strict). The specific terms are shown on the listing page before booking. See our Cancellation Policy for details.

7. Limitation of liability

SwiftStay is a software platform. We are not a party to the rental agreement between host and guest. We are not liable for: property damage, personal injury, acts of hosts or guests, payment disputes (beyond facilitating Stripe refunds), or indirect/consequential damages.

Our total liability is limited to the amount the host has paid SwiftStay in the 12 months preceding the claim.

8. Account termination

We may suspend or terminate accounts that violate these Terms, engage in fraud, or abuse the platform. Hosts may cancel their subscription at any time.

9. Intellectual property

SwiftStay, its design, code, and brand are the property of GTQ LLC. Hosts retain ownership of their listing content (photos, descriptions). By uploading, hosts grant SwiftStay a license to display that content on the platform.

10. Governing law

These Terms are governed by the laws of the jurisdiction where GTQ LLC is registered.

11. Changes

We may update these Terms. Material changes will be notified 30 days in advance.

12. Contact

Questions? Email legal@swiftstay.app.